Solving Hydraulic Winch Assembly Issues: INI HYDRAULIC's Success Story
Introduction
In the world of hydraulic winch manufacturing, customer satisfaction and problem - solving are at the core of a successful business. Recently, a foreign OEM host customer urgently reached out to INI HYDRAULIC factory. They reported issues with the hydraulic winch when it was assembled with their newly designed crane equipment. The problems included weakness during lifting, loss of control during lowering, and slow speeds. With nearly 30 years of experience in manufacturing hydraulic winches, INI HYDRAULIC understood the gravity of this situation.
INI HYDRAULIC's Business Philosophy
At INI HYDRAULIC factory, the business philosophy is “Customer Focus”. This philosophy drives the team to assist OEM Host customers in solving problems at the very first moment. When the customer's problem was reported, INI HYDRAULIC immediately sprang into action.
Problem - Solving Process
Data Accounting and Functional Confirmation
Based on the customer's requirements such as lifting weight and functional needs, INI HYDRAULIC performed data accounting and functional confirmation. The goal was to ensure that the hydraulic winch provided was in full accordance with the customer's technical requirements.
Identifying the Root Cause
Considering that OEM customers in the early stage of research and development often contract unit products to different suppliers to reduce the whole - system cost, INI HYDRAULIC's experienced technicians immediately checked the initial design data of the equipment. After a professional review, they quickly found that there were serious discrepancies between the customer's design requirements and the actual product configurations. These included issues like the actual functional settings not matching the drawing design and the pressure value settings of the main control valves being inconsistent with the unit products provided by INI HYDRAULIC.
Collaborative Solution
INI HYDRAULIC's engineers combined the OEM customer's technical requirements with their own products for in - depth discussion. Under the condition of not increasing the customer's cost, they re - adjusted the layout of the hydraulic winch control system. They also put forward improvement opinions on the unreasonable problems in the customer's whole - machine design. As a result, the performance of the customer's whole crane was significantly improved, which was highly recognized by the customer.
Successful Resolution
After just 1 day of hard work, INI HYDRAULIC perfectly solved the problem of the customer's equipment, and it could be used normally again.
11/12
2021
On the evening of August 8, the Ningbo Municipal Economic and Information Bureau was entrusted by the Ministry of Economy and Information Technology to issue the "About the Fourth Batch of Specialized
07/28
2022
Ningbo Vice Mayor Jin Shan visited Yining hydraulic research
On the afternoon of August 23rd, Vice Mayor Jin Shan led a team to conduct on-site research on standardization innovation in Yining Hydraulic. Yan Weiguo, Deputy Secretary General of the Municipal Government, Li Guohong, Director and Party Secretary of the Municipal Market Supervision Bureau, and relevant leaders from the Municipal Bureau of Economy and Information Technology, the Municipal Bureau of Science and Technology, and Beilun District accompanied the research.
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